This Privacy Policy governs your use of the Bazari multi-vendor marketplace application ("App") and explains how we collect, use, disclose, and safeguard your information in compliance with Omani data protection laws and Google Play’s Developer Policies.
By using Bazari, you consent to the practices described in this policy. If you disagree, please refrain from using the App.
A. Personal Information:
When you register as a buyer, seller, or vendor, we may collect: - Full name - Contact details (email, phone number) - Address (shipping/billing) - Government-issued ID (for vendor verification, if required by Omani law) - Payment information (processed securely via third-party payment processors)
B. Non-Personal & Technical Information
We automatically gather: - Device data (IP address, OS version, device model) - Usage analytics (session duration, features accessed) - Cookies and tracking technologies (to enhance user experience)
C. Vendor-Specific Data
If you are a vendor, we may also collect: - Business registration details (Commercial Registration, Tax Card) - Bank account information (for payouts) - Product listings, inventory, and sales history.
We process your data based on: - Contractual necessity (to fulfill orders and provide services) - Legal compliance (as required by Omani regulations) - Legitimate business interests (fraud prevention, app improvements) - User consent (for marketing communications, where applicable).
Your data is used to: - Facilitate transactions between buyers and sellers - Verify vendor identities per Omani commercial laws - Process payments and manage payouts - Provide customer support and dispute resolution - Improve app functionality and user experience - Send promotional offers (with opt-out option) - Comply with legal and regulatory obligations.
We may share information with: - Payment gateways for secure transactions - Logistics providers (e.g., Oman Post, Aramex) for order delivery - Omani regulatory authorities (if legally mandated) - Analytics providers (Google Firebase) for performance tracking.
We adhere to Omani cybersecurity standards and implement: - Encryption (SSL/TLS for data transmission) - Secure servers with restricted access - Regular security audits - Vendor verification protocols to prevent fraud Despite these measures, users must safeguard their login credentials.
Personal data is retained only as long as necessary for legal, accounting, or operational purposes. - Users may request deletion of their accounts by contacting us (see Section 9). - Omani laws may require retaining certain transaction records for a specified period.
You have the right to:
1. Access your personal data stored by us.
2. Correct inaccurate or incomplete information.
3. Withdraw consent for marketing communications.
4. Request deletion (subject to legal obligations).
5. Lodge complaints with the Omani Ministry of Commerce and Industry if privacy violations occur.
8. Children’s Privacy Bazari is not designed for users under 18. We do not knowingly collect minors’ data. If discovered, it will be promptly deleted.
9. International Data Transfers Data may be processed outside Oman (e.g., cloud servers), but we ensure equivalent protection via: - Adequacy decisions (if applicable) - Standard contractual clauses with third parties
10. Updates to This Policy We may revise this policy to reflect legal or operational changes. Users will be notified via: - In-app alerts - Email (for registered users) Continued use of Bazari constitutes acceptance of updates.
11. Contact Information For privacy inquiries or data requests, contact:
Email: bazari@ay-group.net
Phone Number: +968 22512731
Address: Al Azaiba - Muscat - Oman - AY Group Business Center
